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Multi-Line Adjuster in Lubbock, TX at Engle Martin & Associates

Date Posted: 4/22/2019

Job Snapshot

  • Employee Type:
    Full-Time
  • Location:
    Lubbock, TX
  • Job Type:
  • Experience:
    Not Specified
  • Date Posted:
    4/22/2019

Job Description

Engle Martin is a leading national independent loss adjusting and claims management provider. We provide a comprehensive line of service offerings including commercial property, casualty, inland marine/cargo, heavy equipment and large loss adjusting, as well as TPA/claims management and subrogation. 

We are an Equal Opportunity Employer offering competitive pay and benefits and an environment where teamwork, ongoing professional development, continuous improvement, and exceptional service are valued and rewarded.

We currently have an outstanding career opportunity for a staff field Multi-Line Adjuster for this territory.  The Adjuster effectively determines and communicates the extent of loss or damage associated with commercial property and liability claims in a variety of business classes.



Responsibilities:

  • Investigates insurance claims in any of a variety of settings, including, but not limited to, retail establishments, private or public office buildings, commercial habilitation, hospitality, corporate facilities, transportation sites, manufacturing sites, governmental facilities, schools, clinics, or hospitals; assess loss or damage resulting from various events including, but not limited to, inclement or catastrophic weather, earthquakes, fire, vandalism, or accidents.
  • Uses knowledge of property and construction, and/or knowledge of the specific industry or business affected, personally conducts property inspections and photographs claim sites as necessary to depict and substantiate losses or damage, or the lack thereof.
  • Through interviewing or other methods, obtains necessary information from the claimant and from experts such as architects, engineers, builders, construction workers, police officers, health care practitioners, accountants, and others to fully and accurately assess the extent of the loss. Also obtains medical reports and, appraisals, conducts witness and claimant interviews and procures their statements
  • Arranges medical examinations, contractors’ estimates, and other specialists’ appointments as necessary. Attends trials, arbitration, ADR and face-to face negotiations as required. Assists with monitoring quality of services rendered by appraisers, law firms, structured settlement vendors, rehabilitation vendors, and other experts; makes recommendations to client.
  • Works cooperatively with expert witnesses, attorneys, public adjusters, and carrier’s examiners as needed to conduct investigations, confirm findings and support evaluations.
  • Applies understanding of insurance policies and policy interpretation, establishing appropriate loss estimates based on all relevant information and findings; demonstrates understanding of a variety of coverage and loss types.
  • Recommends the reasonable and proper amount the insurance company should pay on a claim.
  • Ensures the accuracy of information collected and reported and guards against fraudulent claims, based on critical issues identified and accurate conclusions drawn.
  • Prepares accurate, clear, thorough, and concise reports and letters to insurance carriers on conclusions and recommendations. Follows established policies, procedures, and processes in preparing information, and submits reports and documents in a timely manner and in accordance with insurer’s standards and expectations.  Effectively uses software systems such as Xactimate as necessary to produce accurate estimates.   
  • Maintains accurate, thorough field notes, journal entries, and time and expense records as required. Submits reimbursement reports in keeping with organization and client policies, procedures, and practices and with accepted industry standards. Applies knowledge of both time-and-expense and fee-for-service procedures, according to the stipulations of the agreement with the insurer.
  • Adheres to all applicable State Insurance Regulation requirements and other applicable laws, regulations, and standards; assumes personal responsibility for maintaining the requisite state license for the state(s) assigned.

Job Requirements



Qualifications:

  • Ability to understand claims adjudication process.
  • 3-5 years' experience in commercial property and liability adjusting or other insurance-related work to include Xactimate experience.
  • Sound knowledge of commercial and residential construction industries and basic knowledge of automotive and transportation industry.
  • Knowledge of property and liability claim law; skills in analyzing, interpreting, synthesizing, prioritizing, and reporting pertinent information and discerning the essential from the non-essential.
  • Research and investigative abilities; negotiating, conflict resolution and persuasion abilities.
  • Baccalaureate degree in a related field, or demonstration of equivalent knowledge and critical thinking skills.
  • Active license, or ability to promptly obtain such, in the assigned state(s).

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