National General Adjuster in Portland, OR at Engle Martin & Associates

Date Posted: 12/4/2019

Job Snapshot

  • Employee Type:
  • Location:
    Portland, OR
  • Job Type:
  • Experience:
    Not Specified
  • Date Posted:

Job Description

Engle Martin is a leading national independent loss adjusting and claims management provider. We provide a comprehensive line of service offerings including commercial property, casualty, inland marine/cargo, heavy equipment and large loss adjusting, as well as TPA/claims management and subrogation. 

We are an Equal Opportunity Employer offering competitive pay and benefits and an environment where teamwork, ongoing professional development, continuous improvement, and exceptional service are valued and rewarded.

We currently have an outstanding career opportunity for a staff field National General Adjuster for this territory.  The National General Adjuster effectively determines and communicates the extent of loss or damage associated with highly complex and/or extensive commercial property claims in a variety of business classes.  


  • Investigates insurance claims in any of a variety of settings, including, but not limited to, retail establishments, private or public office buildings, commercial habilitation, hospitality, corporate facilities, transportation sites, manufacturing sites, governmental facilities, schools, clinics, or hospitals; assesses loss or damage resulting from various events including, but not limited to, inclement or catastrophic weather, earthquakes, fire, vandalism, or accidents.
  • Uses a broad and in-depth knowledge of property and construction, and/or knowledge of the specific industry or business affected, personally conducts property inspections and photographs claim sites as necessary to depict and substantiate losses or damage, or the lack thereof; manages the work of large, diverse teams of experts.
  • Through interviewing or other methods, obtains necessary information from the claimant and from experts such as architects, engineers, builders, construction workers, police officers, health care practitioners, accountants, and others to fully and accurately assess the extent of the loss.
  • Works cooperatively with expert witnesses, attorneys, public adjusters, and carrier’s examiners as needed to conduct investigations, confirm findings and support evaluations.
  • Applies a thorough understanding of insurance policies and policy interpretation, establishing appropriate loss estimates based on all relevant information and findings; demonstrates an understanding of a variety of coverage and loss types, including, but not limited to, time-element, builders’ risk, and stock losses; applies knowledge of property claim law and jurisdictional issues as required; applies knowledge of losses involving quota share and layered programs, inclusive of reporting to a broad, geographically dispersed market.
  • Recommends the reasonable and proper amount the insurance company should pay on a claim.
  • Ensures the accuracy of information collected and reported and guards against fraudulent claims.
  • Prepares accurate, clear, thorough, and concise reports and letters to insurance carriers, including reports on complex and/or highly detailed claims, providing conclusions and recommendations. Follows established policies, procedures, and processes in preparing information, exercising sound judgment in applying these to potentially unusual or complicated situations, and submits reports and documents in a timely manner and in accordance with insurer’s standards and expectations. Effectively uses software systems such as Xactimate as necessary to produce accurate estimates.  
  • Maintains accurate, thorough field notes, journal entries, and time and expense records as required. Submits reimbursement reports in keeping with organization and client policies, procedures, and practices and with accepted industry standards. Applies knowledge of both time-and-expense and fee-for-service procedures, according to the stipulations of the agreement with the insurer.
  • Prepares and conducts client presentations and leads marketing meetings with audiences including the insurance carrier’s senior management members.

Job Requirements


  • Baccalaureate degree in a related field, or demonstration of equivalent knowledge and critical thinking skills.
  • 10-15 years' experience in commercial property loss adjusting; experience with catastrophe claims; wide range of experience in various classes and types of business risk, including manufacturing, retail, industrial, habitational, and hospitality.
  • Proficient in Xactimate.
  • Ability to understand claims adjudication process.
  • Sound knowledge of commercial and residential construction industries.
  • Knowledge of property claim law; skills in analyzing, interpreting, synthesizing, prioritizing, and reporting pertinent information and discerning the essential from the non-essential.
  • Research and investigative abilities; negotiating, conflict resolution and persuasion abilities.
  • Active license, or ability to promptly obtain such, in the assigned state(s).


  1. Insurance Adjuster Jobs
  2. Claims Adjuster Jobs