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Senior Claims Specialist-Property in Atlanta, GA at Engle Martin & Associates

Date Posted: 3/12/2018

Job Snapshot

  • Employee Type:
  • Location:
    Atlanta, GA
  • Job Type:
  • Experience:
    Not Specified
  • Date Posted:

Job Description

Engle Martin is a leading national independent loss adjusting and claims management provider. We provide a comprehensive line of service offerings including commercial property, casualty, inland marine/cargo, heavy equipment and large loss adjusting, as well as TPA/claims management and subrogation. 


We are an Equal Opportunity Employer offering competitive pay and benefits and an environment where teamwork, ongoing professional development, continuous improvement, and exceptional service are valued and rewarded.


We currently have an outstanding career opportunity for a Senior Claims Specialist.  The Senior Claims Specialist provides claims examining services critical to EMCAS property accounts, potentially including those related to niche market clients.  The incumbent brings a sound knowledge of insurance coverage related to various business lines. Working closely with a broad scope of stakeholders, the incumbent must be able to handle extensive and/or complex physical damage claims with minimal instruction or supervision.  

  • Determines coverage and identifies coverage issues related to various claims, applying a thorough understanding of applicable insurance policies and relevant coverage and loss types. Issue appropriate Reservation of Rights and/or declination letters.
  • Establishes contact and maintains effective professional relationships with insured parties, agents, brokers, public adjusters, attorneys, and others involved in the claims process.  Review claims and claim status with clients and brokers as necessary to facilitate the prompt, accurate resolution of claims filed.
  • Obtains and prepares the necessary documentation associated with the prompt, accurate, and thorough verification of losses and administration of claims.  Follows established policies, procedures, and processes in preparing information, and submits reports and documents in a timely manner and in accordance with insurer’s standards and expectations. 
  • Ensures the accuracy of information collected and reported and guard against fraudulent claims.
  • Reviews status reports and other work products of independent adjusters and make recommendations to clients based on the information provided.
  • Conducts prompt, thorough investigations of claims as required and evaluate damages. 
  • Assesses subrogation potential of losses and recommend files to subrogation adjusters as appropriate.
  • Provides support to the EMCAS and/or EMA teams in response to catastrophic events.
  • Stays abreast of industry information, development, and trends; maintain an understanding of the internal and external factors affecting the business; participate in ongoing training and development as assigned or approved to assure knowledge and skills remain current and comprehensive.
  • Functions as an effective member of the team, assisting co-workers as needed and learning from colleagues and supervisors; support the goals of the department, division, and organization; participates in special assignments and activities as required or approved; demonstrate initiative in the interest of the client and the organization.
  • Adheres to all applicable Georgia state insurance regulations and requirements and other applicable laws, regulations, and standards; assume personal responsibility for maintaining a current Georgia state adjusting license.  

Job Requirements

  • 10 or more years of experience in commercial property claims examination.
  • Baccalaureate degree in a related field, or demonstration of equivalent knowledge and critical thinking skills.
  • Active Georgia Adjuster’s license or ability to obtain such within expected time frame.   
  • Lloyds of London experience is a plus.

Ability to understand claims adjudication process; sound knowledge base and experience with commercial property claims and identified niche market claims. Skills in analyzing, interpreting, synthesizing, prioritizing, and reporting pertinent information; research and investigative abilities; negotiating, conflict resolution and persuasion abilities; sound written and oral communication skills; trustworthiness, integrity, and personal accountability and adherence to standards of ethical behavior and professional conduct; keen service orientation and ability to grasp and respond to varying client needs; problem-solving; sound judgment and objectivity; care, compassion, and respect for co-workers and clients; commitment to professional and personal growth and development; commitment to continuous improvement ; team-oriented work style; attention to detail and accuracy; effective time management and organization skills; basic mathematical and statistical skills; ability to interpret policies and other written technical information; gross- and fine-motor skills; commitment to confidentiality and ability to discretely handle sensitive information; skills in using word-processing, spreadsheet, and database software.


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